We don’t make exchanges, but you can return it for a full refund and then make a new purchase.
Follow the steps found here:
http://www.weareknitters.com/returns for the US and Canada
http://www.weareknitters.co.uk/returns for the UK and Europe
As soon as we receive your return package, we will initiate the refund process so that you can place your new order. The amount of time that it will take for you to receive your refund will then depend on how long it takes your bank or credit card company to process it.