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How can I contact customer service?

Micaela
  • Updated

If we have not been able to resolve your doubt in the articles of the help center, in our video tutorials, blog or community forum, you can contact us.

At WAK, we are committed to provide you with an answer as quickly as possible. Currently, we do not offer any telephone hotline, because many of the questions that reach us require some research or the help of other departments. For this reason, we have decided to invest all our efforts in answering all our customers inquiries by email in less than 48 business hours (except on weekends and Spanish holidays), once we have all the necessary details to resolve your doubts 😊.

So do not hesitate to write us if you have any questions!

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1 comment

Date Votes
  • Nancy Isacoff

    Where is my order?

    -2

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TESTTESTTESTDidn't find your answer?

Maybe the community can help you. Visit our community forum!

OR, CONTACT OUR CUSTOMER SERVICE THROUGH THE FORM BELOW AND WE'LL GET BACK TO YOU WITHIN 48 HOURS

Monday through Friday 9:00AM to 6:00PM European time, except Spanish Public Holidays.

  3. If you have a WAK customer account or placed and order, it helps us a lot to use that same email address.


    We usually answer all the request in less than 1 work day, except during promotions or peak periods when it can take a bit longer. Please check your spam folder if you don't receive our reply before sending a new request.

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