Product Selection

Kits

• Can you help me choose the perfect kit/gift ?
• What comes in a kit?
• How long will it take me to make a kit?

Sizes

• How do I know what size to order?
• Do the patterns have sizes?
• How do I adapt my pattern for a different size?
• Do I need more balls of yarn for largest sizes?

Colors

• Can I order a kit with a color which is available on pre-order?
• I need more yarn, is it possible to buy skeins of a specific dye lot?
• How do I select the colors I want?
• The color I want is in stock, but the page won’t let me buy it, why not?
• Can I buy yarn samples ?

Product

• How do I choose my product?
• Can I purchase the garments already made?
• I saw a kit and now I can’t find it. What can I do?

Out of stock products

• The color I want is out of stock. Can you notify me when it's restocked?
• You had a color but it’s not available anymore. Will you have it again?
• When will a kit be available again?

Recommendations

• I’m a beginner, which kits do you recommend?
• What can I make with just one ball of...?
• How many balls of yarn do I need to make a scarf or hat?
• How many balls of yarn do I need to make a blanket ?
• Can I interchange the fibers included in my kit?
• Straight or circular needles: which ones should I choose?

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