Product Selection

Kits

• What comes in a kit?
• How long will it take me to make a kit?

Sizes

• How do I know what size to order?
• Do the patterns have sizes?
• How do I adapt my pattern for a different size?
• Do I need more balls of yarn for largest sizes?

Colors

• How do I select the colors I want?
• The color I want is in stock, but the page won’t let me buy it, why not?
• Can I buy yarn samples ?
• Why do some colors cost more that others?

Product

• How do I choose my product?
• Can I purchase the garments already made?
• I saw a kit and now I can’t find it. What can I do?

Out of stock products

• The color I want is out of stock. Can you notify me when it's restocked?
• You had a color but it’s not available anymore. Will you have it again?
• When will a kit be available again?

Recommendations

• I’m a beginner, which kits do you recommend?
• What can I make with just one ball of...?
• How many balls of yarn do I need to make a scarf or hat?
• How many balls of yarn do I need to make a blanket ?
• Straight or circular needles: which ones should I choose?
• I am ready for the "easy level". What kit do you recommend?

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