My Order

Shipping

• What's an international surcharge? (shipping to Canada)
• How does shipping work?
• Where do you ship to?
• How long will it take to arrive?
• What’s the difference between Standard and Express shipping?
• Will I have problems with customs?

See all 12 articles

Changes to my order

• I just placed an order but I made a mistake. Can I change it?
• I received my order and I don’t like the color. Can I exchange it?

Returns

• Can I return my order?
• How do I return my order?
• How many days do I have to return my order?
• Will I be refunded?
• How will I be refunded?
• Is there a fee for returns?

See all 7 articles

Cancellations

• I just placed an order, but I want to cancel it. What can I do?
• I want to remove an item from my order. What do I do?