WE ARE KNITTERS
Health crisis and confinement: What does WAK do?
How does shipping work?
Where do you ship to?
How long will it take to arrive? What shipping methods do you offer?
How much does shipping cost ?
Will I have problems with customs?
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Changes to my order
I just placed an order but I made a mistake. Can I change it?
I have not received what I ordered, some products are incorrect and/or missing. What can I do?
What can I do if items arrive damaged?
I received my order and I don’t like the color. Can I exchange it?
Can I return my order?
How do I return my order?
How many days do I have to return my order?
Will I be refunded?
How will I be refunded?
Who pays the shipping for returns? Is there a fee?
I just placed an order, but I want to cancel it. What I can do?
I want to remove an item from my order. What do I do?